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Improvements at London Heathrow Terminal
1
The new check-in facilities at London Heathrow Terminal
1 are the latest investment by British Airways as part
of an ongoing series of improvements to customer's experience
by putting them in control of their journey.
Passengers who depart from London Heathrow Terminal
1 on British Airways flights within the UK can experience
the new improved check-in process. A dedicated check-in
host will be available in the Check-in area to show
passengers the most appropriate way to check-in from
the following options:
· Five brand new Self-Serve Check-in kiosks
conveniently located in front of an expanded Fast Bag
Drop area for all passengers with luggage.
· Eleven Self-Serve Check-in kiosks located
around the central pillars on the approach to UK Check-in
· An Executive Club desk for Gold and Silver
members
· A conventional check-in area
Passengers who have used Online Check-in can use the
Self-Serve kiosks to collect their boarding pass. If
they have luggage they can drop it off at the Fast Bag
Drop desk.
Improvements at London Gatwick
For an easier and smoother journey, you can now enjoy
an Early Check-in from London Gatwick.
You can use early Check-in if you are flying on any
British Airways intercontinental service departing the
following day or travelling on European services (excluding
charter flights) and domestic services leaving on or
before 09:55 the next day.
Simply arrive as if you are travelling that day and
check-in at one of the Self-Serve Check-in kiosks in
Zone C, then drop off your bags at the Fast Bag Drop
desk.
You will need to present yourself, your documents and
all your checked baggage is if you were about to travel.
One the actual day of arrival, just walk straight through
to the Departure area. Early Check-in is ideal if you
live close to the airport or if you wish to relax at
a nearby hotel the night before you fly.
Early Check-in will only be available between 18:00
and 23:00 on the day prior to departure.
Flight Changes
Flights now departing from London Heathrow Terminal
1 instead of Terminal 4:
Hong Kong, Los Angeles, Moscow, Athens and San Francisco
Flights now departing from London Heathrow Terminal
4 instead of Terminal 1:
Brussels, Geneva, Lyon, Oslo, Vienna, Zurich and
Copenhagen.
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